Shipping + Handling

CANADA + USA

We offer $10 flat rate shipping anywhere in Canada via Canada Post and $15 flat rate shipping in the US via UPS. Orders will be sent out within 3 business days after payment is received. A tracking number will be provided once the order has shipped. ALL duties and customs fees are the sole responsibility of the buyer. Canadian orders $85+ before tax and US orders $125+ qualify for free shipping.

EUROPE, AUSTRALIA + NEW ZEALAND

We offer International Shipping via UPS Worldwide Expedited (4-6 business days). Orders will be sent out within 3 business days after payment is received. A tracking number will be provided once the order has shipped. ALL duties and customs fees are the sole responsibility of the buyer.

** If your country isn’t in the dropdown box at checkout, please send us an email at hello@thghtsnctry.co with what you would like to order and we will provide you with shipping options and costs. ALL duties and customs fees are the sole responsibility of the buyer.

Returns

Returns

To be eligible for a return or exchange, your item must be unused and in the same condition and packaging in which you received it. You have 14 days to return an item from the date you received it. Please email us at hello@thghtsnctry.co to set up your return.

Any refunds will not include shipping, customs fees, duties, and handling charges. Return shipping charges for returns must be paid by the customer.

Only regular priced items are may be refunded, sale items are final sale. 

Refunds

Once we receive your item, we will inspect it and notify you. If your returned item is unused and in the same condition and packaging in which you received it, we will initiate a refund to your credit card or PayPal. You will receive the credit within 3-5 days, depending on your card issuer's policies.